The suite
Three products. One team behind them. Every channel covered.
Each product stands on its own. Together they share one customer record, one knowledge base, and one place to hand work between robots and people.
01ConvoHarborOmnichannel contact center
Every channel, one calm inbox
Email, chat, WhatsApp, and social in one place. Route, assign, and resolve without switching tabs.
- Reply from one inbox across every channel
- Route by skill, load, or language
- Draft replies with AI that sounds like you
- See every past conversation in one thread
02DialYardAI voice agents
Phone support that answers in seconds
Voice agents that book, qualify, and resolve by phone, then hand off to a human when it matters.
- Answer every call, day or night
- Book, reschedule, and confirm on the call
- Hand off with the full transcript
- Speak from your own knowledge base
03KnowBayKnowledge base
One source of truth for people and agents
Publish once. Your team, your voice agents, and your help center all answer the same way.
- Write articles your agents can act on
- Suggest updates from resolved tickets
- Serve a public help center in minutes
- Track which answers actually get used
Buy one product or all three. Nothing is locked behind a bundle.
Get the suite