TypeRobot, the company behind Routevana
We build and run the service that answers your customers.
TypeRobot develops and operates Routevana: managed customer support on every channel, AI voice agents that pick up in seconds, and workflow automation that finishes the job.
Routevana runs on
- Phone
- Web chat
- SMS
Any channel. Any request. Finished, not just answered.
WhatsApp
Change a delivery date
Resolved
Phone
Reschedule an appointment
In progress
Email
Refund a duplicate charge
Handed off
Web chat
Reset a password
Resolved
SMS
Confirm a booking
Resolved
Instagram
Answer a sizing question
Resolved
Phone
Qualify a new lead
In progress
Email
Update a billing address
Resolved
WhatsApp
Track a late parcel
In progress
Web chat
Cancel a subscription
Handed off
Phone
Take an after-hours order
Resolved
Email
Send an invoice copy
Resolved
Routevana services
Three services. One team operating them.
Each service is set up with you and run for you. Start with one or take all three; they share one customer record, one knowledge base, and one place to hand work between agents and people.
- Inbox · Managed customer support
- Every channel in one queue, staffed and tuned by us. Routing, drafts, and reporting come set up and stay maintained.
- Voice · AI voice agents
- Agents that answer in seconds, book and reschedule on the call, and hand off to a person with the full transcript.
- Agents · Workflow automation
- Agents that finish the job behind the conversation: update the order, issue the refund, and write back to the customer.
Service details, pricing, and demonstrations live on routevana.com.
Visit routevana.comCompany
Built and operated by TypeRobot.
TypeRobot is a software company. We develop Routevana, run it for our customers, and stay on the hook for how it performs on a busy Monday morning.
- 01Develop and operate
- We build the software and run it for you. Setup is assisted and support is ongoing, not a handover.
- 02One focus
- Customer conversations, from the first message to the finished task. Nothing else.
- 03No bundles
- Start with one service or all three. They share one customer record either way.
Work with us
See Routevana on your channels.
Demos and service details live on Routevana. For partnerships and company enquiries, write to us.